Contact information

At Velvique, we value every customer and strive to provide prompt, friendly, and professional support.

If you have questions about products, shipping, returns, payments, or your order status, our customer care team is ready to assist you.

Website

Velvique.space

Business Address

4585 5th Ave W

Vancouver, BC V6R 1S6

Canada

Email

support@velvique.space

Phone

+1 (604) 224-0312

Customer Support Hours

Monday–Friday

9:00 AM – 6:00 PM (Pacific Time)

We aim to respond to all customer inquiries within 24 business hours.

For faster assistance, please include your order number and the email address used when placing your order.